1. Terms and Conditions
Welcome to NatGrowthHub! These Terms and Conditions ("Terms") govern your use of our website, platform and services. By accessing or using NatGrowthHub, you agree to comply with and be bound by these Terms.
1.1 Eligibility
You must be at least 18 years old or have the legal authority to enter into agreements to use our services.
1.2 Services
NatGrowthHub provides smart websites and a comprehensive marketing platform for small service-based businesses. Features include automated workflows, AI chat widgets, CRM tools, booking systems, centralized messaging, analytics, and more.
1.3 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
1.4 Acceptable Use
You agree not to:
Use the platform for unlawful, harmful, or fraudulent purposesInterfere with or disrupt service functionalityAttempt to reverse-engineer or access the platform’s source code
1.5 Intellectual Property
All content, designs, code, and branding on NatGrowthHub are the intellectual property of NatGrowthHub and may not be copied or redistributed without permission.
1.6 Termination
We reserve the right to suspend or terminate your access to the platform if these Terms are violated.
2. Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information.
2.1 Information We Collect
We may collect:
Personal info: name, email, phone number, and business details
Usage data: interactions with the platform, browser type, and device
Payment data: billing info processed via secure third-party services
2.2 How We Use Your Information
We use your data to:
Provide and manage access to the platformCommunicate with you (support, updates, promotions)Improve user experience and platform performance
2.3 Third-Party Sharing
We do not sell your information. Data may be shared with trusted third parties (e.g., payment processors or hosting services) only as necessary to deliver our services.
2.4 Data Security
We implement security measures (SSL, encryption, access controls) to protect your data. While no method is 100% secure, we strive to follow best practices.
2.5 Your Rights
You may request access to, correction of, or deletion of your data by contacting us at
.
3. Refund & Cancellation Policy
We value transparency and want you to be confident in using NatGrowthHub. This policy outlines how cancellations and refunds are handled.
3.1 Subscription Cancellations
You may cancel your subscription at any time via your dashboard or by contacting support. Your access remains active until the end of your billing cycle.
3.2 Refunds
Monthly Plans: Non-refundable once billed
Annual Plans: Eligible for partial refund if cancelled within 14 days
One-Time Services (e.g., setup/design): Non-refundable once work begins
3.3 Trial Periods
Trials will not incur charges until the trial period ends. You can cancel anytime before then to avoid charges.
3.4 Dispute Resolution
If you believe you've been billed in error, contact
within 7 days for assistance.
